FAQ
Everything you need to know about baggage sharing and the TMT app.
1. How does the TMT app work?+
Sign in to the application, register your trip details as per your itinerary to find your co-traveller, chat with the traveller, meet them at the airport, accept the order and pay the service fee transaction. Once you reach the destination, exchange your order at the baggage carousel and complete your transaction.
2. Is it legal to share baggage?+
Yes, sharing baggage is generally legal, but it’s important to understand the policies and restrictions of the specific airline service you’re using, as they each have their own rules. Key points to consider:
- Weight limits: shared baggage must still adhere to weight and size limits. Make sure the combined weight doesn't exceed the limit — overweight bags can result in high fees.
- Security regulations: all checked luggage is subject to security screenings, so everything in the shared bag must comply, especially internationally.
- Customs declarations: if you're sharing a bag internationally, be mindful of customs declarations for items that need declaring.
- Airline policies: some airlines allow passengers travelling together on the same reservation to pool checked baggage allowance; others do not — always check your airline's policy.
So sharing is generally fine — check the specific rules of your travel provider to avoid complications at check-in.
3. What items need declaration while travelling on an airplane?+
When traveling by airplane, certain items must be declared to customs upon arrival, especially when crossing international borders. Commonly declarable items include:
- Cash and monetary instruments: large amounts of cash (typically over $10,000 USD or equivalent), traveler's checks, money orders; precious metals over certain values.
- Food items: fresh produce and plant products, meat/dairy/animal products, some packaged foods, seeds and nuts.
- Alcohol and tobacco above the duty-free allowance.
- High-value items: jewellery, luxury goods, professional equipment like cameras and laptops.
- Gifts and merchandise above the duty-free threshold, and any goods intended for sale.
- Medications and medical devices — carry a doctor's prescription for anything that could be a controlled substance.
- Firearms, ammunition and other weapons (heavily restricted; permits required).
- Cultural artifacts, antiques, and products from endangered species.
- Pets and animal products (health certificates usually required).
- Agricultural products, chemicals/hazardous materials, and restricted electronics such as drones.
Tips: check your destination country’s specific rules, keep documentation (receipts, permits, prescriptions), and be honest — failure to declare can lead to fines or confiscation. If in doubt, declare proactively.
4. General airline rules for baggage?+
Policies vary by airline, destination and ticket class, but in general:
- Economy: usually one free carry-on and one personal item; checked baggage often incurs fees.
- Premium/Business/First: more free checked bags and higher weight limits.
- Basic economy / low-cost tickets: most restrictive — some budget airlines charge even for carry-on.
- Checked baggage: standard size is 62 linear inches (158 cm) total; typical weight limit 50 lbs (23 kg) in economy, up to 70 lbs (32 kg) in premium cabins. Overweight/oversize fees can be substantial.
- Carry-on: typically 22 x 14 x 9 in (56 x 36 x 23 cm) including wheels, around 15–22 lbs (7–10 kg). Liquids max 3.4 oz (100 ml) containers in a single quart-sized clear bag.
- Special items: sports equipment, musical instruments and medical equipment have their own rules — often extra fees or advance notice.
- Children and infants: lap infants usually get no baggage allowance, but strollers and car seats are typically free; children with seats usually match adult allowances.
5. What are general airport rules?+
- Baggage: one carry-on plus a personal item within limits; collect checked luggage promptly on arrival.
- ID & boarding pass: carry a valid photo ID (passport for international travel) and have your boarding pass printed or on your phone.
- Security screening: 100 ml liquids rule, electronics out of bags, shoes/belts/jackets may need removing; no sharp objects, firearms or explosives in carry-ons.
- Customs and immigration for international flights: passport control, declarations, and visas where required.
- Arrive early: 2 hours before domestic flights, 3 hours before international; check-in usually closes 30–60 minutes before departure.
- Gate and boarding: be at your gate at least 30 minutes early; boarding is generally by zones.
- Conduct: disruptive behaviour, intoxication or harassment can lead to fines or removal; smoking only in designated areas.
- Health & safety: follow any mask, screening or hygiene guidance in effect.
- Restricted areas: only ticketed passengers beyond security; photography may be restricted in screening/customs areas.
- Lost and found, emergency procedures, Wi-Fi/charging and duty-free rules vary per airport — check locally.
6. What happens if baggage is lost or damaged?+
The TMT app is not responsible for any lost or damaged baggage. We request users not to share valuable or expensive goods with any TMT travellers.
General rules for lost baggage:
- Report the loss immediately at the airline's baggage services desk (usually within 24 hours) and file a Property Irregularity Report (PIR) — keep the reference number.
- Track your bag via the airline's tracking systems or online using the PIR reference.
- Delayed baggage: airlines often provide a stipend for essentials — keep receipts; bags are typically returned within 24–48 hours.
- Compensation limits: U.S. domestic flights up to ~$3,800 (DOT); international flights ~1,288 SDRs (~$1,800) under the Montreal Convention.
- If not found within about 5–14 days, the bag is declared lost and you can file a full claim, itemising contents with proof of value.
- Airlines may exclude high-value items (jewellery, cash, electronics, fragile items) — carry those in hand luggage.
- Prevention: keep essentials in your carry-on, use identifiable baggage tags, and consider travel insurance.
7. When is the current (post) trip valid up to?+
The user trip is valid until 90 minutes prior to the scheduled departure; the link gets auto-deleted if the transaction is not booked or a co-traveller couldn’t be found.
8. What is the prohibited items list?+
Hazardous and dangerous goods:
- Explosives (fireworks, gunpowder, flares), gases (aerosols, propane, butane), flammable liquids and solids, oxidizers, toxic and infectious substances, radioactive materials, corrosives.
Weapons and firearms:
- Firearms of any kind including replicas, ammunition, knives and swords, martial arts items, pepper spray, tasers.
Controlled substances and other prohibited items:
- Narcotics and drug paraphernalia.
- Unsealed alcoholic beverages, tobacco (per destination laws), perishables, live or dead animals, human remains.
- Cash and negotiable instruments, lottery/gambling devices, pornographic material.
- Cultural artifacts and antiquities, items requiring temperature control, loose lithium batteries, motor oils and fuels, combustion engines.
- Electronics that can't be switched off, damaged batteries, e-cigarettes with installed batteries, hoverboards.
- Personal identification documents and original legal documents.
- Culturally offensive or politically sensitive material, invasive species, soil.
- Embargoed items, high-powered magnets, liquid mercury, stolen or counterfeit goods, IP-infringing items.
- Anything illegal in the sender's, recipient's or transit jurisdictions, or restricted by airlines or courier services.
Liability disclaimer: users must declare all items accurately and are solely responsible for ensuring that the order does not contain any prohibited items. TMT reserves the right to refuse service or cancel the transactions if found.
9. About TMT (Tip My Trip)+
In an era where travel is more accessible than ever, airlines are continuously seeking innovative ways to enhance customer loyalty and improve the overall travel experience. One of the most promising concepts in this regard is a flight rewarding system that allows customers to earn money back while traveling.
At its core, a flight rewarding system operates on a straightforward premise: customers earn a percentage of their ticket price back in the form of cash rewards or travel credits every time they fly. For instance, travellers might receive (approx.) 50–60% of their fare earned back if they complete the order.